Returns & exchanges are accepted within 30 days from which shipment is received. A notice must be given to firstname.lastname@example.org to obtain an return authorization number within 3 days for any problems or concerns with merchandise. Lira Clothing.com does not guarantee the exchange or credit for a defective item. If you believe an item is defective please give notice to email@example.com before sending back. Items must be in their original packaging, in as-new condition with packing slip when returned. Lira Clothing does not provide return shipping for undamaged items.